Sending Diagnostic Files

Overview

Below are instructions on how a diagnostic file can be sent within the FarmQA Scouting application. 

Sending a diagnostic file

• Login to the FarmQA Scouting Application
• Click on the "Fields" tab in the bottom left-hand corner
• Next click the ( ->) right arrow in the top right-hand corner of the screen (see below)

• On the slide-out pane you can now choose "Send diagnostic data" (see screenshot below)
• This will start the process of sending data to FarmQA. You will see the following series of messages saying "checking images"->"zipping files"-> "sending data". A progress bar tracking the length of time to completion will also appear.
• Please note
  
  • It's recommended to be on WiFi during this process
  • Please keep the FarmQA Scouting App open until the diagnostic file has been sent
  • After the file has been sent, send an email to FarmQA Support stating your issue.

Please contact FarmQA Support with any further questions